ZONE Outlet specializes in authentic, high-quality, pre-loved clothing, both vintage and modern.

Each product listing includes detailed descriptions, measurements, and photos. We categorize the condition of items as Excellent, Very Good, Good, or Fair for vintage items, and Like New, Barely Used, or Used for modern items.

Yes, we source all items from recognized wholesalers and carefully handpick them to ensure authenticity. We stand by the authenticity of everything we sell.

All sales are final. However, if an item is not as described or its authenticity is in question, you may be eligible for a return or exchange. Please review our Return & Exchange Policy for more details.

We accept cash on delivery payment and all major credit and debit cards.

Once your order is processed and handed over to our delivery partner, Wakilni, it typically takes 2-4 business days for delivery within Lebanon.

At this time, we only offer delivery within Lebanon. However, international shipping may be arranged upon request. Please contact us for more details.

If your item is damaged or significantly different from its description, please contact us within 2 days of receiving your order. We will review the issue and arrange for a return or exchange if applicable.

Orders can’t be canceled. Please make sure that you run through all the item description and photos before placing an order.

We recommend comparing the item’s measurements provided in the listing to a similar item you already own. Please review our [How We Measure] guide for more information.

Most of our products are pre-loved, but we occasionally offer brand-new items. If an item is brand new, it will be clearly stated in the description.

To place an order, simply browse our collection, select your desired items, and add them to your cart. Once you're ready, proceed to checkout and follow the instructions to complete your purchase.

Unfortunately, we do not offer reservations. Our items are one-of-a-kind and may sell out quickly, so we recommend purchasing items as soon as possible.

Follow us on social media and subscribe to our newsletter to stay informed about new arrivals, special sales, and promotions.

If your order has not yet been processed, you may be able to change the delivery address by contacting us immediately.

Our items are one-of-a-kind and sell on a first-come, first-served basis. If someone else completes their purchase before you, the item will be marked as sold.

We typically make product drops once a week. The specific day and time will be announced in advance via our social media or email notifications.

Unfortunately, we do not offer item reservations. All items are available on a first-come, first-served basis during the drop.

We announce upcoming drops on our social media platforms and via our email newsletter. Make sure to follow us and subscribe for notifications.

To increase your chances of getting the item you want:

• Be logged into your account before the drop.
• Have your payment details saved for a quick checkout.
• Refresh the page at the time of the drop to ensure you’re seeing the latest products.
• Act fast! Add the item to your cart and complete the purchase without delay.