Return/Exchange

At ZONE Outlet, we are committed to providing high-quality, authentic used clothing at affordable prices. Due to the nature of our business, all sales are final, with no returns or exchanges. Please review the following terms carefully before making a purchase:

1. No Returns/Exchanges:
   • All items are sold as-is, with no returns or exchanges accepted once the purchase is completed.
      
2. Customer Responsibility:
   • It is the customer’s responsibility to thoroughly review the measurements, condition, and description of each item before purchasing.
   • Any flaws or marks on items will be clearly marked in the product photos and descriptions. Please ensure that you review these details before placing your order.
      
3. Exceptions for Undisclosed Issues:
   • If an item arrives with a condition issue that was not mentioned or shown in the photos or description, you must notify us within 2 days of receiving the item.
   • In such cases, we will evaluate the situation, and the item may be eligible for return or exchange if deemed appropriate.

By purchasing from ZONE Outlet, you agree to these terms and conditions.